All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax).
Shipping & Delivery Policy
We deliver products Australia wide using Exalt. . Shipping costs are calculated by the number of items ordered:
Shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 5 business days. Shipping times are estimated at between 7-10 business days depending on your location within Australia.
Clown Publishing ships goods Australia wide and internationally.
Customer Service Policy
Clown Publishing is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Refund & Returns Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don't perform as advertised.